Shipping Policy

If any problems arise during the order delivery process, we will notify the customer via email and discuss solutions for the problematic order's delivery.

1.Domestic Shipping

For the United States, Australia, and Canada:
(1).Direct shipping from local warehouse (in stock)

  • Processing time: All orders are processed within 1-2 business days.
  • Delivery time: All orders are processed within 1-2 business days. Delivery time is approximately 3 days, usually within 7 days. Large order volumes may cause delivery delays. Orders to remote areas may take more than two weeks for delivery.
  • Refused orders: If you refuse an order for any reason, you will be responsible for the shipping costs and any storage fees associated with your shipment.
  • Shipping scope: Shipping is limited to the United States, Australia, and Canada.

(2).Local warehouse temporarily out of stock
For some products or regions where the local warehouse is temporarily out of stock, orders will be prioritized and shipped as soon as the stock is replenished.
If you have specific or urgent delivery requirements, please contact us before or immediately after placing your order.

2.International Shipping

  • Delivery time: Usually takes 1-2 weeks, but customs may cause delays of up to 6 weeks.
  • Customs duties and taxes: Modiwell is not responsible for any customs duties and taxes incurred on your order. All fees incurred during or after shipping (such as customs duties and taxes) are the responsibility of the customer.
  • Shipping scope: We currently do not ship to Europe, Japan, or some remote areas.

3.Shipping Costs


We offer free shipping to addresses within the United States , Australia,  Canada. For orders shipped to all other countries, a shipping fee will be charged, usually calculated based on package weight and destination, with a minimum charge of $5. Please check the final cost before checkout.

Additional service fees: You will be responsible for the cost of any additional services you request (e.g., liftgate delivery, inside delivery, etc.).

Storage fees: If the shipping company is unable to contact you or you fail to arrange delivery, they will charge you storage fees. We will do our best to notify you by phone or email to avoid these charges.

4.Shipping Confirmation and Tracking


After shipment, we will provide a tracking number via email.
Tracking information is usually activated within 48 hours.

Note: All policies are subject to change, and Modiwell reserves the right of final interpretation.

Comments

Shereese

The best option if your willing to spend the money

I'm a female truck driver looking for a good potty for my truck. I didn't want anything with water or anything that sits with the waste. I almost got the Laveo but as I was researching it I came across this option. All the things I could ask for. Hides odor, easy disposal and comfortable. It's a little wider than the 5gallon bucket. I did some test runs with it before bringing it on the truck. The 1st 3 seals where hit and miss than 4 and 5 were perfect. I've only used my potty and it has sealed perfectly every time so far. You can't smell anything after it is sealed up. It's pricey but is the best option for traveling. If I have to use it on the side of the road I can seal it up and throw it away when I get to a trash without worrying about my truck smelling bad. Highly recommend. Will post an update if any issues occur if you don't see any update then know I'm still loving it.
Cat Martin

Looking for a dry flush toilet at a reasonable price - this is the one

For what the Modiwell is, it is the best dry flush toilet on the market for the price. I did consider the Laveo at nearly double the price, but looked also at the disposable material that has to be repurchased and the double-the-price dry flush toilet's disposables last half as long, basically, as that of the Modiwell's disposable material. I also believe that the Modiwell's disposable material (along with your business) are biodegradable and I don't recall that being the case with the other toilet's material. Is it perfect? Well...we are talking about the thing most of us would rather not think about until we have to do it, right? And in most homes, it flushes away where we DON'T think about it, but if you are in an RV or camping without access, this, in my opinion, is the absolute best over ALL the rest. The battery does need charging, but lasts a long time and tells you (on the front panel) how much of a charge the battery still has. What I really love is that THIS toilet's legs fold so it "packs down" for easier transport (and only weighs 17 pounds, yet can hold big ladies like myself - states that it will hold up to 350 pounds of weight on the toilet and while I'm not near that, I'm a larger lady and it holds me just fine). There are a couple of things that I need to share - one is that I apparently loaded my first set of bags poorly (I read the instructions, but apparently didn't do it just right) and the little wheels that the bag material must pass through to seal each business bag, they got wrapped in plastic and I had to tear the plastic away from the wheels. I ended up throwing that first set of bags away as it seemed that whatever happened on my first few test uses, those little wheels kept getting covered in plastic. I was VERY engaged and gentle with the second set of bag material and have had no issues with it at all (so as stated, operator error on the first roll), but do be very gentle and careful when loading the material, is all I want to say. Second thing, I wish the bags were...dark blue, dark green, just anything but white! I'm just saying that I have to pick up these little bags and I'd prefer not to be able to see anything in them at all!!! Other than that, for the price, this is truly the one I'd pick again and again.
Deej

Happy Camper!

After our 5th RV this is by far the best system for us. We have been waiting for this type of system in a toilet form. From a luxury van to an off road travel trailer this has been by far my favorite. We have used standard blackwater tank systems, portable cassette, portable water flush toilets and other dry flush system with cartridges...nothing compares. No messy blackwater tanks, hoses or any other containers to empty or clean. No lingering smells or heavy full cartridges to dispose of. I love that we can flush wet wipes and not worry about plugging up the system. The coagulant that comes with the bags are the best and works amazingly so quick to solidify liquids. After every use it just seals everything up to easily dispose of. Nothing else needs to be done. It seems more hygienic and clean and you don't have to worry about using up your water to flush or using up an expensive cartridge and trying to figure out how many more flushes you have left. The replacement bags doesn't take up much room at all and you get plenty uses out of it. Planning trips is much easier as we don't have to worry about where to dump or fill water to flush. Happy Campers!

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